Comprehensive understanding, goals, and approach to conflicts
Why conflict management?
Conflicts are part of everyday life—even at university. Different perspectives, misunderstandings, or unclear communication can cause friction and, if the conflict escalates, develop into a permanent source of stress for those involved. However, if recognized early and dealt with constructively, conflicts offer opportunities for personal and organizational development.
What are our goals?
- Promoting respectful and appreciative interaction with one another
- Strengthening the culture of cooperation in research, teaching, and administration
- Improvement in work satisfaction
What to do in case of conflict?
- Seek dialogue, because everyone bears responsibility.
- Can't find a solution? Get support from your manager.
- If the direct manager is unable to resolve the conflict, the next higher level of management is called upon.
- Employees and managers can seek support from the conflict counseling center at any time.
How can conflicts be prevented?
Attend workshops and lectures offered by Human Resources Development on topics such as successful communication, conflict prevention, and dealing with conflicts. There are also offerings specifically for managers.
What other support and contact points are available?
The university offers additional points of contact and a central conflict counseling service to support employees in dealing with conflicts.
