Further reading (German only)

Feldbrügge / Brecht-Hadrashek (2008): Prozessmanagement leicht gemacht: Geschäftsprozesse analysieren und gestalten, 2nd edition, Munich, Redline Wirtschaft. Also available as an eBook from the university library.

Step by step to the perfect business process. Processes are the nervous system of a company. Companies and employees can only be successful if they function properly. The two authors show in an implementation-oriented way how to analyse, design and optimise this nervous system. Many examples from consulting and training practice help to recognise efficiency gaps in the process and to get back on track for added value.

ISBN 9783636015556

Bayer / Kühn (2013):  Prozessmanagement für Experten: Impulse für aktuelle und wiederkehrende Themen, Berlin/Heidelberg, Springer Gabler. Also available as an eBook from the university library.

The authors discuss questions of advanced process management, such as the connection with other management approaches to form a meaningful whole. Numerous practical examples and instructions help with effective implementation.

Process management with its diverse aspects is now an integral part of organisational design in many companies. This book not only provides explanations of what should be done in the facets of process management presented, but also concrete steps, recommendations and examples of how it can be implemented effectively and efficiently. The book is based on many years of practical experience, making it a useful tool and source of inspiration. The authors provide answers to questions such as: How do I create a good process map? How do I identify and establish process responsibility for a process? How do I integrate compliance requirements into process management? or How do I determine the personnel requirements for a specific process? . In addition to these design issues, process management has now arrived at management levels as a management approach. This work also makes a helpful contribution in this environment. It shows how process management can be integrated with other established management approaches to form a meaningful whole for prudent planning, implementation and control. The topics presented are of particular interest to companies and organisations that have a medium to high level of maturity with regard to their implemented process management approach. The book was written with the aim of being used in business practice. It can also be used in application-orientated training on the subject of process management.

ISBN 9783642369944

Freund / Rücker (2014): Praxishandbuch BPMN 2.0, 4th updated edition, Munich, Hanser. Also available as an eBook from the university library.

• Get started in the world of BPMN 2.0 with this cutting-edge guide and benefit from the authors' practical experience.
• Get to know not only the notation, but also everything that goes with it: Business process modelling, process automation and business-IT alignment.
• New in the 4th edition: Revision of the popular BPMN method framework
• Detachable: A practical overview of the most important BPMN 2.0 symbols and their meaning.
• You can find a free BPMN modelling tool on the Internet.

In this practical book you will learn everything you need to know for the successful use of BPMN in your projects. The authors present the core elements of the notation and the basic modelling principles in detail. But that's not all, because although BPMN looks so simple at first glance, there are a few hidden pitfalls in its application.
The authors therefore show what is important in technical process modelling on the one hand, and address the perspective of process automation on the other. And, of course, the merging of business and technical models, the so-called business-IT alignment, is not neglected either. They also address the question of how you can successfully introduce BPMN 2.0 in your company and present modelling conventions to help you do so.
All of this is illustrated using case studies. Best practices, guidelines and "dos and don'ts" provide you with concrete support for the use of BPMN in practice.

ISBN 9783446442559